SERVICE & SUPPORT

ViZ POS has in-depth knowledge of the practices unique to the hospitality industry; this enables us to tailor our services to suit the exact requirements. We also recognize the importance of making effective use of our products. After all, your bottom line depends on it.

Consultation Services

Professional consultation services from requirements study and definition, gap analysis, customization to interface.

Implementation Services

We provide complete project management services to ensure successful implementation of ViZ TECH products. Our involvement starts at an early stage of your project - from site planning, roll-out planning, training, system staging, to on-site installation and live run stand-by support, our highly trained staffs will be there every step of the way.

Maintenance Services

ViZ TECH offers customized maintenance programs to suit different needs.

Typically, all software related issues can be resolved with remote connection - all it takes is an Internet connection, modem and a Remote Desktop Control Software.

Software Update Services

All ViZ TECH users with a maintenance contract are entitled to free software updates.